Dear Colleagues,

On March 1, 2023, CUNY CIS removed the INSTRUCTOR role option to manually add users and assign user roles within courses. Multiple broadcasts were sent out to Instructors concerning this change.

We are aware, the removal of this option may have a trickle-down effect on our campus with respect to how Teaching Assistants (TAs), students completing incomplete courses, or others, are added to Blackboard courses.

Processes have been implemented on campus to assist with this change.

Option 1: Teaching Assistants and Co-Instructors with ACTIVE EMPLIDs can be added to the instructor table for the course on CUNYfirst. In 24 hours the course will display automatically on Blackboard.

• Departments can reach out to the Scheduling Office for assistance on the instructor table in CUNYFirst.

Option 2: A Blackboard Course Enrollment Request Form and FERPA Agreement can be filled out by the enrollee who will be enrolled in the course, the instructor and the head of the department. If any information is missing on the form the request will not be processed.

• Once completed the form can be emailed to bbsupport@ccny.cuny.edu.
• Please click on the link to access The Blackboard Course Enrollment Request Form and FERPA Agreement

We apologize for any inconvenience this may cause.

For any questions or concerns please contact the CCNY Blackboard Support

Blackboard Support
The City College of New York
212-650-6990
bbsupport@ccny.cuny.edu NAC 1/301

Please send all Blackboard inquiries to bbsupport@ccny.cuny.edu. Use your CCNY email address for security. We cannot communicate sensitive matters over non-CUNY email.